Privacy
The short version: we collect almost nothing, we record nothing, and we never sell anything. Echo exists so you can put something down. Not so we can pick it up.
Who we are
Niya One is operated by ETTAI C.V., a company registered in Belgium. For anything related to your data, write to support@niyaone.com. A human reads it.
Your calls
We do not record your calls. We do not transcribe them. We do not keep notes on what you say. The conversation exists while it happens and then it is gone. That is the entire point of Echo.
Guardians work under a confidentiality commitment. What you share on a call stays on the call.
What we do collect
- When you book a call: your name and email address, so we can confirm your booking and connect you at the agreed time.
- When you pay: payment is handled by Stripe. We never see or store your card details. Stripe confirms to us that a payment happened, nothing more.
- When you email us: your message and address, so we can reply.
That is the full list.
What we do not do
- No analytics or tracking cookies on this website.
- No advertising, no ad networks, no pixels.
- No selling, renting, or sharing of your data with anyone for marketing.
- No newsletter unless you explicitly ask for one.
- No profiles built on what you talk about. There is nothing to build them from.
Services we rely on
A small number of providers help Echo run. Each one receives only what it needs to do its job:
- Stripe processes payments.
- Our booking system handles your appointment time, name, and email.
- Our call provider carries the live voice connection. Calls are not recorded.
- Cloudflare hosts and delivers this website.
- Bunny Fonts delivers the typefaces on this page from EU servers, without logging or tracking visitors.
How long we keep things
Booking and payment records are kept as long as Belgian accounting law requires, then deleted. Emails are kept as long as the conversation is active. If you ask us to delete what we hold about you, we do, except where the law obliges us to keep an invoice record.
Your rights
Under the GDPR you can ask us at any time to show you the data we hold about you, correct it, delete it, or hand it over to you. One email to support@niyaone.com is enough. You also have the right to complain to the Belgian Data Protection Authority at dataprotectionauthority.be, though we would rather you talk to us first.
Age
Echo is built for adults. If you are under 18, this service is not for you, and we do not knowingly collect data from anyone under 18.
Changes
If this policy changes, the date at the top changes with it. We will never quietly weaken it.